Shipping policy

Thank you for shopping with Decent Zone. We aim to deliver your kitchen décor products quickly and safely.

Order Processing

  • Orders are typically processed within 1–3 business days after confirmation.

  • Orders are not processed on weekends or public holidays.

Delivery Time

Estimated delivery times may vary depending on your location:

  • Standard delivery: 3–7 business days
    (Delivery times may vary during busy seasons or due to courier delays.)

Shipping Charges

Shipping costs (if any) are calculated at checkout based on your location and order size.

Order Tracking

Once your order is shipped, you will receive tracking details (if available) so you can monitor your delivery.

Delays

While we aim for timely delivery, Decent Zone is not responsible for delays caused by:

  • Courier issues

  • Weather conditions

  • Incorrect address provided by the customer

Incorrect Address

Customers must ensure shipping details are correct. We are not responsible for lost packages due to incorrect addresses.

Damaged Packages

If your order arrives damaged, contact us within 48 hours with photos so we can assist you quickly.